Accommodation description
On tropical grounds, this hotel offers an outdoor pool, a spa and direct beach access. Each spacious, air conditioned suite includes free Wi-Fi and views of the grounds or sea. Ana y Jose Charming Hotel & Spa is on Tulum Beach, a 5-minute drive from Tulum’s ancient Maya ruins. It is on the edge of the Sian Ka’an Biosphere Reserve. The hotel’s stylish suites have traditional Mexican décor. Each suite has a furnished terrace, a sitting area, minibar and safe. Bathrooms include amenities and a hairdryer. The restaurant serves Mexican cuisine made with local produce, including freshly caught fish. Guests can also enjoy the sea views and sunsets from the terrace bar. The staff at the Ana y Jose’s 24-hour front desk can organize a range of excursions and activities. These include visits to Mayan temples, hiking in the rainforest, diving courses or fishing trips.WiFi is available in all areas and is free of charge.
<BR />No parking available.
<BR />Pets are not allowed.
<BR />Children of all ages are allowed.
Children 2 and under stay for free when using an available crib.
Children 11 and under stay for US$29.41 per person, per night when using an existing bed.
No extra beds are available.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.<BR />Checkin Time: 15:00<BR />Checkout End Time: 12:00<BR /><BR /><b>Hotel important information:</b> Please inform Ana y Jose Hotel & Spa Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Services Accommodation
Restaurant
Room service
Meeting/Banquet facilities
Bar
24-hour front desk
Garden
Terrace
Non-smoking rooms
Airport shuttle
Laundry
Dry cleaning
Family rooms
Breakfast in the room
Ironing service
Internet
Solarium
Safe
Currency exchange
Spa
Massage
Windsurfing
Hot tub/Jacuzzi
Packed lunches
Car rental
Cycling
Tour desk
Fax/Photocopying
Baggage storage
WiFi
Hypoallergenic room available
Outdoor pool
Free WiFi
Smoke-free property
Air conditioning
Private beach area
Snack bar
Sun deck
Outdoor pool (year-round)
Concierge
Private check-in/out
Shuttle service (additional charge)
Special diet meals (on request)
Suit press
Airport shuttle (additional charge)
Beachfront
Daily housekeeping
WiFi in all areas
Public Bath
Board games/Puzzles
Indoor play area
Kids' meals
Wine/Champagne
Fruit
Airport pickup
Airport drop-off
Coffee house on site
Beach chairs/Loungers
Beach umbrellas
Outdoor furniture
Picnic area
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Massage chair
Yoga classes
Swimming pool
Beach
Shuttle service
Themed dinners
Tour or class about local culture
Cooking class
Live music/Performance
Live sports events (broadcast)
24-hour security
Security alarm
CCTV in common areas
CCTV outside property
Fire extinguishers
Swimming pool
Bicycle rental
Use of cleaning chemicals that are effective against coronavirus
Linens
towels
and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus
magazines
pens
paper) removed
Hand sanitizer in guest accommodation and common areas
Process in place to check health of guests
First aid kits available
Cashless payment available
Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Invoice provided
Property cleaned by professional cleaning companies
All plates
cutlery
glasses
and other tableware sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast to-go containers
Delivered food covered securely
Access to healthcare professionals
Thermometers for guests provided by property
Face masks for guests available
Room Type: Double
Tea/Coffee maker
Minibar
Shower
Safe
Pay-per-view channels
TV
Telephone
Air conditioning
Hairdryer
Iron
Bathrobe
Free toiletries
Toilet
Private Bathroom
Slippers
Cable channels
Laptop safe
Flat-screen TV
Wake-up service
Alarm clock
Wardrobe or closet
Ocean view
Cleaning products
Coffee machine
Towels
Linens
Toilet paper
Pool towels
Bottle of water
Fruit
Trash cans
Wine glasses
Childrens' cribs
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Room Type: Triple
Tea/Coffee maker
Minibar
Shower
Safe
Pay-per-view channels
TV
Telephone
Air conditioning
Hairdryer
Iron
Bathrobe
Free toiletries
Toilet
Private Bathroom
Slippers
Cable channels
Laptop safe
Flat-screen TV
Wake-up service
Alarm clock
Private pool
Wardrobe or closet
Garden view
Cleaning products
Coffee machine
Towels
Linens
Toilet paper
Sofa bed
Pool towels
Bottle of water
Fruit
Trash cans
Wine glasses
Childrens' cribs
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Room Type: Double
Tea/Coffee maker
Minibar
Shower
Safe
Pay-per-view channels
TV
Telephone
Air conditioning
Hairdryer
Iron
Bathrobe
Free toiletries
Toilet
Private Bathroom
Slippers
Cable channels
Laptop safe
Flat-screen TV
Wake-up service
Alarm clock
Private pool
Wardrobe or closet
Ocean view
Cleaning products
Coffee machine
Towels
Linens
Outdoor furniture
Toilet paper
Sofa bed
Pool towels
Bottle of water
Fruit
Trash cans
Wine glasses
Childrens' cribs
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Room Type: Double
Tea/Coffee maker
Minibar
Shower
Safe
Pay-per-view channels
TV
Telephone
Air conditioning
Hairdryer
Iron
Bathrobe
Free toiletries
Toilet
Private Bathroom
Slippers
Cable channels
Laptop safe
Flat-screen TV
Wake-up service
Alarm clock
Private pool
Wardrobe or closet
Garden view
Cleaning products
Coffee machine
Towels
Linens
Toilet paper
Sofa bed
Pool towels
Bottle of water
Fruit
Trash cans
Wine glasses
Childrens' cribs
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Room Type: Suite
Tea/Coffee maker
Minibar
Shower
Safe
Pay-per-view channels
TV
Telephone
Air conditioning
Hairdryer
Iron
Bathrobe
Free toiletries
Toilet
Private Bathroom
Slippers
Cable channels
Laptop safe
Flat-screen TV
Wake-up service
Alarm clock
Wardrobe or closet
Garden view
Cleaning products
Coffee machine
Terrace
Towels
Linens
Outdoor furniture
Toilet paper
Sofa bed
Pool towels
Bottle of water
Fruit
Trash cans
Wine glasses
Childrens' cribs
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Key card access
Room Type: Suite
Tea/Coffee maker
Minibar
Shower
Safe
Pay-per-view channels
TV
Telephone
Air conditioning
Hairdryer
Iron
Kitchenette
Bathrobe
Refrigerator
Free toiletries
Toilet
Private Bathroom
Slippers
Kitchen
Cable channels
Laptop safe
Flat-screen TV
Wake-up service
Alarm clock
Dining area
Kitchenware
Private pool
Wardrobe or closet
Garden view
Cleaning products
Coffee machine
Towels
Linens
Dining table
Outdoor furniture
Outdoor dining area
Toilet paper
Pool towels
Bottle of water
Fruit
Trash cans
Wine glasses
Childrens' cribs
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Key card access
Room Type: Apartment
Tea/Coffee maker
Minibar
Shower
Safe
Pay-per-view channels
TV
Telephone
Air conditioning
Hairdryer
Iron
Kitchenette
Bathrobe
Refrigerator
Free toiletries
Toilet
Dishwasher
Private Bathroom
Slippers
Kitchen
Cable channels
Laptop safe
Flat-screen TV
Wake-up service
Alarm clock
Dining area
Kitchenware
Sauna
Private pool
Wardrobe or closet
Oven
Ocean view
Cleaning products
Coffee machine
Terrace
Towels
Linens
Dining table
Outdoor furniture
Outdoor dining area
Toilet paper
Board games/puzzles
Pool towels
Bottle of water
Fruit
Trash cans
Wine glasses
Childrens' cribs
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Key card access